PRIVACY POLICY – AMOREZERO INC.

Last updated: March 21, 2026

This Privacy Policy describes how amorezero.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

AmoreZero Inc. 33024 US HWY 19 N – Palm Harbor, FL 34684, USA

We will respond to your privacy requests within 45 days of receipt.

2. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our ecommerce platform and analytics providers.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, coordinate with third-party logistics, warehousing, and fulfillment providers, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our ecommerce processor, payment gateways, third-party fulfillment and distribution centers, and shipping carriers.
  • Personal Information collected: name, billing address, shipping address, email address, and phone number. Note: payment card data (including credit card numbers) is processed directly by our payment processor and is not stored on our servers.

Customer Support & Communication information

  • Purpose of collection: to provide customer support, send order confirmations, shipping updates, and, where you have provided consent, marketing communications and newsletters.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with third-party communication and email marketing service providers.

Feedback & Review information

  • Purpose of collection: to collect and display product or service reviews and to improve our Site and offerings.
  • Source of collection: collected from you or through automated review request triggers after a purchase.
  • Disclosure for a business purpose: shared with third-party review management and customer feedback platforms.

3. COMMENTS & MEDIA

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Ecommerce Platform: We use WordPress/WooCommerce to power our online store.
  • Fulfillment & Logistics (Mandatory for Perishable Goods): We share your name, shipping address, and phone number with our independent fulfillment centers and shipping carriers (e.g., USPS, UPS, FedEx). Due to the artisanal and preservative-free nature of AmoreZero products, this sharing is a contractual necessity. Accurate delivery data ensures that our express shipping partners can notify you promptly upon arrival, minimizing the risk of product degradation due to heat or environmental factors.
  • Transactional Communications: We share your email with service providers to send automated order confirmations and tracking details. These “Transactional Emails” are required to fulfill our service and are sent regardless of your marketing preferences to ensure you are informed of the delivery timing.
  • Customer Feedback: We may share your information with third-party review platforms to invite you to review your purchase.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. MARKETING & ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.
  • Marketing Automation: We use automated marketing tools to track interaction with our emails (opens/clicks) to improve relevance.
  • Opt-out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

6. RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. The table below outlines our retention periods by data category:

Category Retention period Reason
Order data (name, address, email,phone) 7 years

Tax and accounting obligations

Logistics & Delivery Data

  3 Years  Management of delivery-related disputes or spoilage claims

Payment data (card number)

 Not retained after transaction Handled directly by payment processor
IP address and device data 26 months Analytics and security
Customer support data 3 years from last interaction Dispute resolution
Reviews and feedback Indefinitely (anonymized after 2 years) Service improvement
Marketing / newsletter data Until unsubscribe + 30 days Opt-out management
Site comments Indefinitely Automated moderation
User accounts Indefinitely or upon deletion request Service continuity
  • Comments and their metadata are retained indefinitely for automated moderation purposes.
  • For registered users, we store the personal information provided in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except their username).

7. COOKIES

A cookie is a small amount of information that’s downloaded to your device when you visit our Site.

  • Functional Cookies: Necessary for the store to function (e.g., login, cart). Login cookies last for two days; screen options last for a year.
  • Comment Cookies: If you leave a comment, you may opt-in to saving your details in cookies for one year.
  • Analytics & Performance: We use cookies to collect information about how you interact with our Site to improve our services.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, refer to your browser’s help file or visit www.allaboutcookies.org. Please keep in mind that removing or blocking cookies can negatively impact your browsing experience and parts of our Site may no longer be fully accessible.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please refer to the “Marketing & Advertising” section above.

8. YOUR RIGHTS

As a resident of certain jurisdictions (including California), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at [email protected].

US State Privacy Rights & CCPA: AmoreZero Inc. is a Florida-based corporation. We do not “sell” personal information as defined by the California Consumer Privacy Act (CCPA) or other applicable US state privacy laws. We do not exchange your personal data for monetary or other valuable consideration. We only disclose information to service providers (like fulfillment centers and payment processors) who are contractually bound to use that information solely for the purpose of performing services for us.

California Residents (CCPA / CPRA)
In addition to the rights above, California residents have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary consideration. However, to the extent that sharing your data with advertising or analytics partners constitutes “sharing” under the CPRA, you have the right to opt out. To exercise this right, contact us at [email protected].
  • Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information (as defined under the CPRA), you have the right to limit our use of such information to the purposes permitted by law.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request, contact us at [email protected]. We will respond within 45 days of receiving your request. If we require more time, we will inform you of the reason and extension period.

If you are not satisfied with our response to your privacy complaint, you have the right to escalate your concern to the relevant supervisory authority. U.S. residents may contact the Federal Trade Commission (FTC) at ftc.gov/privacy. European Union or UK residents may contact their local data protection authority, such as the Italian Garante per la protezione dei dati personali at garanteprivacy.it.

9. CHILDREN’S PRIVACY (COPPA)

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account, if applicable.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action.

10. PAYMENT CARD DATA

We take the security of your payment information seriously. Payment card data (including credit card numbers, CVV codes, and expiration dates) is processed directly by our PCI-DSS compliant payment processor and is never transmitted to or stored on our servers. We may retain only the last four digits of your card number and the card type for order reference purposes.

If you have questions about how your payment data is handled, please refer to the privacy policy of our payment processor.

11. DATA BREACH NOTIFICATION

In the event of a data breach that is reasonably believed to have resulted in the unauthorized access to personal information, we will notify affected individuals in accordance with applicable law, including the Florida Information Protection Act (FIPA) and any applicable federal regulations.

Notice will be provided as expeditiously as possible and without unreasonable delay, and no later than 30 days after we determine with reasonable certainty that a breach has occurred, unless law enforcement requests a delay. Notification will include, to the extent possible: a description of the incident, the types of information involved, the steps individuals can take to protect themselves, and the contact information for our privacy team.

12. AUTOMATED DECISION-MAKING & FRAUD PREVENTION

Our Site uses limited automated systems for fraud prevention purposes. These systems do not produce decisions that have a legal or otherwise significant effect on you. Specifically:

  • IP addresses associated with repeated failed transactions may be temporarily blocked for a short period (a few hours).
  • Payment cards associated with blocked IP addresses may be temporarily suspended for a few days.

These processes do not result in permanent decisions, are not used for marketing profiling, and can be reviewed upon request by contacting us at [email protected].

13. DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

14. INTERNATIONAL DATA TRANSFERS

AmoreZero Inc. is based in the United States, and your personal information will be processed and stored in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your country of residence.

Some of our third-party service providers may process data in countries outside the United States. We take steps to ensure that any such transfers comply with applicable data protection laws, including, where applicable, executing Standard Contractual Clauses or relying on other approved transfer mechanisms.

If you are located in the European Union, United Kingdom, or Switzerland and have questions about cross-border data transfers, please contact us at [email protected].

15. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

16. WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service. As AmoreZero Inc. is a U.S. based company, your data will be processed and stored in the United States.